Parts and Service – Non-warranty
All non-warranty parts and technical support for StairMaster and Schwinn cycling products is provided through our partner and Authorized Service Provider SPORTSMITH™. Click below to navigate to the appropriate support center where you can order parts, view parts diagrams, watch repair tutorial videos and receive online technical support.
StairMaster Support Center
Schwinn Support Center
Parts and Service – Warranty
All warranty parts and technical support is provided by our dedicated in-house service team.
Phone: 1-888-678-2476, option 3
Order/Account Inquiries: 1-888-678-2476, option 4
To be updated …
Customer Service Bulletins