Parts and Service – Non-warranty
All non-warranty parts and technical support for StairMaster and Schwinn cycling products is provided through our partner and Authorized Service Provider SPORTSMITH™. Click below to navigate to the appropriate support center where you can order parts, view parts diagrams, watch repair tutorial videos and receive online technical support.
Parts and Service – Warranty
All warranty parts and technical support is provided by our dedicated in-house service team.
Phone: 1-888-678-2476, option 3
Order/Account Inquiries: 1-888-678-2476, option 4
UK Service Form: Schwinn StairMaster Service Request Form