• Assembly Manual
• Owner’s Manual – English
• Owner’s Manual – Spanish
• Electronics Troubleshooting
• Exploded View (with Metal Steps)
• Exploded View (Plastic Steps built in the US)
• Exploded View (SN: 150001-DAYxxxx – DAY1036)
• Exploded View (SN: 150001-DAY1037 – Present)
• SM916 How do I verify then update my software
• SM916 – How Do I Replace the Upper Sprocket – Part I – Part II
• SM916 – How Do I Replace the Chain – Part I – Part II

• Owner’s Manual
• Exploded View

• Assembly Manual
• Owner’s Manual- English
• Owner’s Manual- Spanish
• Owner’s Manual- French
• Exploded View
• Electronics Troubleshooting
• SC916 Intro and how to find the serial number
• SC916 How do I access and change console codes
• SC916 How do I adjust or replace eccentric hub
• SC916 How do I perform preventative maintanence
• SC916 How do I remove the shroud
• SC916 How do I replace the spring pulley, step chain, drive
• SC916 How do I troubleshoot alternator isses
• SC916 How do I troubleshoot battery issues
• SC916 How do I troubleshoot general issues
• SC916 How do I troubleshoot load resistor issues
• SC916 How do I troubleshoot power issues
• SC916 How do I troubleshoot speed sensor issues
• SC916 how do I updgrade console software

• Assembly Manual
• 4200PT Exploded View
• 4400CL Exploded View
• 4600CL Exploded View
• SC916 Intro and how to find the serial number
• SC916 How do I access and change console codes
• SC916 How do I adjust or replace eccentric hub
• SC916 How do I perform preventative maintanence
• SC916 How do I remove the shroud
• SC916 How do I replace the spring pulley, step chain, drive
• SC916 How do I troubleshoot alternator isses
• SC916 How do I troubleshoot battery issues
• SC916 How do I troubleshoot general issues
• SC916 How do I troubleshoot load resistor issues
• SC916 How do I troubleshoot power issues
• SC916 How do I troubleshoot speed sensor issues
• SC916 how do I updgrade console software

• NV915 Owner’s Manual
• NV915 Service Manual
• NV915 Assembly Manual – Stand Mount
• NV915 Assembly Manual – Machine Mount
• TV Signal Distribution Drawings

SM 5 Owner’s Manual including consoles

SM 5 Assembly Manual including consoles

Console Mounting Screws Instruction

SM 5 Owner’s Manual including consoles

SM 5 Assembly Manual including consoles

Console Mounting Screws Instruction

SM 5 Owner’s Manual including consoles

SM 5 Assembly Manual including consoles

• StairClimber 5 Sell Sheet
• Assembly Manual
• Owner’s Manual

• StepMill5 Sheet
• SM5 Owner’s Manual
• SM5 Assembly Manual
• StepMill 5 Base Assembly
• StepMill 5 Frame Assembly
• StepMill 5 Panel Assembly

• Zephyr Upright Bike Sell Sheet

Parts and Service – Non-warranty

All non-warranty parts and technical support for StairMaster and Schwinn cycling products is provided through our partner and Authorized Service Provider SPORTSMITH™. Click below to navigate to the appropriate support center where you can order parts, view parts diagrams, watch repair tutorial videos and receive online technical support.

StairMaster Support Center

Schwinn Support Center

Parts and Service – Warranty

All warranty parts and technical support is provided by our dedicated in-house service team.

E-mail: parts@stairmaster.com

Phone: 1-888-678-2476, option 3

Order/Account Inquiries: 1-888-678-2476, option 4

• StairMaster Credit Application
• StairMaster Credit Card Payment Authorization
• StairMaster Letter of Credit Instructions
• StairMaster Order Form
• StairMaster Terms and Conditions
• StairMaster Commercial Service Request Form

• StairMaster Product Brochure
• SC916 One-Pager
• SM916 One-Pager

Please note the following before proceeding with your rate quote:

• This tool is for the purposes of getting ESTIMATES only. Final quotes for your order(s) will be provided by your account coordinator upon order confirmation.
• Rate Estimates are for Dock to Dock LTL (GCD) shipments only! For quotes on delivery and installation, please contact your account coordinator.
• This tool is only available for shipments to the 48 contiguous United States (Alaska and Hawaii are excluded). Please contact your account coordinator for quotes to other locations.
• Our indoor cycling bikes can fit a maximum of 8 bikes per pallet (new in carton).
• For shipments greater than 5000lbs or greater than 8 pallets, please contact your account coordinator for quote(s).

Optional Services – Maximum Selection of two. If more than two required, please contact your account coordinator for quote(s).

 

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