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Please complete the form below to contact a StairMaster Sales Representative. We take your privacy seriously.
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Product you are interested in:

D1 Backlit LCD Console  NV916 LCD Television  StairClimber 5  StepMill 5  TS-1 Touch Screen  TSE-1 Touch Screen  Zephyr Upright Bike 

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Contact Details

StairMaster

World Headquarters 4400 NE 77th Avenue, Suite 300, Vancouver, WA 98662 | View Map

Warranty

All warranty parts and technical support is provided by our dedicated in-house service team.
E-mail: parts@stairmaster.com
Phone: 1-888-678-2476, option 2

Order/Account Inquiries: 1-888-678-2476,
option 4

Sales

E-mail: sales@stairmaster.com
Phone: 1-888-678-2476, option 3

Parts and Service
Non-warranty

All non-warranty parts and technical support for StairMaster® and Schwinn® cycling products is provided through our partner and Authorized Service Provider SPORTSMITH™. Click below to navigate to the appropriate support center where you can order parts, view parts diagrams, watch repair tutorial videos and receive online technical support.

StairMaster® Support Center
Schwinn® Support Center